Frequently Asked Questions About Theicecapsule

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Note: This website, Merchant Genius, is not affiliated with Theicecapsule. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Theicecapsule, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Theicecapsule, but have not received my item. What should I do?

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I have an issue with my order from Theicecapsule, but they are not getting back to me. What can I do?