Frequently Asked Questions About The Digital Jewel Vault

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Note: This website, Merchant Genius, is not affiliated with The Digital Jewel Vault. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Digital Jewel Vault, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Digital Jewel Vault, but have not received my item. What should I do?

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I have an issue with my order from The Digital Jewel Vault, but they are not getting back to me. What can I do?