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Frequently Asked Questions About The underground store

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Note: This website, Merchant Genius, is not affiliated with The underground store. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The underground store, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The underground store, but have not received my item. What should I do?

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I have an issue with my order from The underground store, but they are not getting back to me. What can I do?

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