Frequently Asked Questions About Loja Masters

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Note: This website, Merchant Genius, is not affiliated with Loja Masters. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Loja Masters, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Loja Masters, but have not received my item. What should I do?

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I have an issue with my order from Loja Masters, but they are not getting back to me. What can I do?