Frequently Asked Questions About Refund policy

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Note: This website, Merchant Genius, is not affiliated with Refund policy. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Refund policy, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Refund policy, but have not received my item. What should I do?

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I have an issue with my order from Refund policy, but they are not getting back to me. What can I do?