Frequently Asked Questions About Altra

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We started Altra to start the best accessories market, so you can improve and design your life. Get yours now!

Note: This website, Merchant Genius, is not affiliated with Altra. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Altra, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Altra, but have not received my item. What should I do?

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I have an issue with my order from Altra, but they are not getting back to me. What can I do?