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Frequently Asked Questions About SoftShade Online

softshade.online
Hand-made apparel designed and printed by Ash Allen

Note: This website, Merchant Genius, is not affiliated with SoftShade Online. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of SoftShade Online, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with SoftShade Online, but have not received my item. What should I do?

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I have an issue with my order from SoftShade Online, but they are not getting back to me. What can I do?

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