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Frequently Asked Questions About SO EXTRA

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Note: This website, Merchant Genius, is not affiliated with SO EXTRA. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of SO EXTRA, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with SO EXTRA, but have not received my item. What should I do?

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I have an issue with my order from SO EXTRA, but they are not getting back to me. What can I do?

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