Frequently Asked Questions About silkura

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Note: This website, Merchant Genius, is not affiliated with silkura. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of silkura, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with silkura, but have not received my item. What should I do?

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I have an issue with my order from silkura, but they are not getting back to me. What can I do?