Frequently Asked Questions About Kanai

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At Kanai we strive to supply our customers with soothing pleasure and enjoyment. Free Shipping. Free Returns.

Note: This website, Merchant Genius, is not affiliated with Kanai. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Kanai, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Kanai, but have not received my item. What should I do?

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I have an issue with my order from Kanai, but they are not getting back to me. What can I do?