Frequently Asked Questions About Shoopeez

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Our goal is to provide the best customer service and we will strive to keep our customers informed during the ordering process, in complete safety at all times. You can buy with total confidence using our secure payment methods.

Note: This website, Merchant Genius, is not affiliated with Shoopeez. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Shoopeez, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Shoopeez, but have not received my item. What should I do?

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I have an issue with my order from Shoopeez, but they are not getting back to me. What can I do?