Frequently Asked Questions About Shoesmith

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Note: This website, Merchant Genius, is not affiliated with Shoesmith. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Shoesmith, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Shoesmith, but have not received my item. What should I do?

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I have an issue with my order from Shoesmith, but they are not getting back to me. What can I do?