Frequently Asked Questions About Shoefilm

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Note: This website, Merchant Genius, is not affiliated with Shoefilm. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Shoefilm, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Shoefilm, but have not received my item. What should I do?

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I have an issue with my order from Shoefilm, but they are not getting back to me. What can I do?