Frequently Asked Questions About ShockShop

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Note: This website, Merchant Genius, is not affiliated with ShockShop. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of ShockShop, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with ShockShop, but have not received my item. What should I do?

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I have an issue with my order from ShockShop, but they are not getting back to me. What can I do?