Frequently Asked Questions About shiro ni sekai

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shiro ni sekai は、世界各地の伝統素材やその地特有の素材を、白の中にさりげなく取り入れてお洋服を創るセミオーダーのリメイクブランドです。 私たちは皆さまが持つ世界各地で手に入れた布ものやお洋服を「世界素材」と呼び、持ち込みの世界素材から、想い出を添えて新しいお洋服を創ることで、「日々の中で世界や想い出に想いを馳せる瞬間を生み出したい」という願いを込めて、お洋服を創っています。

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I have never heard of shiro ni sekai, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with shiro ni sekai, but have not received my item. What should I do?

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I have an issue with my order from shiro ni sekai, but they are not getting back to me. What can I do?