Frequently Asked Questions About ShippingCrate

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Note: This website, Merchant Genius, is not affiliated with ShippingCrate. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of ShippingCrate, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with ShippingCrate, but have not received my item. What should I do?

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I have an issue with my order from ShippingCrate, but they are not getting back to me. What can I do?