Frequently Asked Questions About しまサポ My Life+

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I have never heard of しまサポ My Life+, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with しまサポ My Life+, but have not received my item. What should I do?

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I have an issue with my order from しまサポ My Life+, but they are not getting back to me. What can I do?