Frequently Asked Questions About Shapesmartly

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Note: This website, Merchant Genius, is not affiliated with Shapesmartly. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Shapesmartly, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Shapesmartly, but have not received my item. What should I do?

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I have an issue with my order from Shapesmartly, but they are not getting back to me. What can I do?