Frequently Asked Questions About Sauna Serenity

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Note: This website, Merchant Genius, is not affiliated with Sauna Serenity. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Sauna Serenity, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Sauna Serenity, but have not received my item. What should I do?

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I have an issue with my order from Sauna Serenity, but they are not getting back to me. What can I do?