Frequently Asked Questions About Sakura by FB

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Note: This website, Merchant Genius, is not affiliated with Sakura by FB. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Sakura by FB, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Sakura by FB, but have not received my item. What should I do?

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I have an issue with my order from Sakura by FB, but they are not getting back to me. What can I do?