Frequently Asked Questions About Rootsy Store

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Note: This website, Merchant Genius, is not affiliated with Rootsy Store. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Rootsy Store, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Rootsy Store, but have not received my item. What should I do?

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I have an issue with my order from Rootsy Store, but they are not getting back to me. What can I do?