Frequently Asked Questions About Rooted Tropicals

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Note: This website, Merchant Genius, is not affiliated with Rooted Tropicals. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Rooted Tropicals, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Rooted Tropicals, but have not received my item. What should I do?

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I have an issue with my order from Rooted Tropicals, but they are not getting back to me. What can I do?