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Frequently Asked Questions About COLDWAVE

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We started Coldwave to create te best experience for our customers.

Note: This website, Merchant Genius, is not affiliated with COLDWAVE. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of COLDWAVE, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with COLDWAVE, but have not received my item. What should I do?

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I have an issue with my order from COLDWAVE, but they are not getting back to me. What can I do?

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