Frequently Asked Questions About Rakumi Tokyo

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Note: This website, Merchant Genius, is not affiliated with Rakumi Tokyo. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Rakumi Tokyo, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Rakumi Tokyo, but have not received my item. What should I do?

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I have an issue with my order from Rakumi Tokyo, but they are not getting back to me. What can I do?