Frequently Asked Questions About Prolumes

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We created Prolumes to provide customers with a curated selection of high-quality and aesthetically pleasing lighting options for their homes or businesses. Inspired by our passion for interior design and creating inviting spaces, we saw an opportunity to offer unique and stylish lamps that add ambiance and functional

Note: This website, Merchant Genius, is not affiliated with Prolumes. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Prolumes, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Prolumes, but have not received my item. What should I do?

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I have an issue with my order from Prolumes, but they are not getting back to me. What can I do?