Frequently Asked Questions About pooku

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Note: This website, Merchant Genius, is not affiliated with pooku. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of pooku, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with pooku, but have not received my item. What should I do?

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I have an issue with my order from pooku, but they are not getting back to me. What can I do?