Frequently Asked Questions About Ponec

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Note: This website, Merchant Genius, is not affiliated with Ponec. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Ponec, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Ponec, but have not received my item. What should I do?

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I have an issue with my order from Ponec, but they are not getting back to me. What can I do?