Frequently Asked Questions About Poke Japan

pokejap.com
Pokemon Japan Collectibles and plushies

Note: This website, Merchant Genius, is not affiliated with Poke Japan. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Poke Japan, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Poke Japan, but have not received my item. What should I do?

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I have an issue with my order from Poke Japan, but they are not getting back to me. What can I do?