Frequently Asked Questions About Pets Sway

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Pets have unique needs that should be fulfilled in a caring way. That is why we are committed to providing you all the tools and gadgets that you may need for taking care of your pet in one place.

Note: This website, Merchant Genius, is not affiliated with Pets Sway. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Pets Sway, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Pets Sway, but have not received my item. What should I do?

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I have an issue with my order from Pets Sway, but they are not getting back to me. What can I do?