Frequently Asked Questions About PetBox

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We strive for passionate pet toys and supplies. No better friend than them.

Note: This website, Merchant Genius, is not affiliated with PetBox. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of PetBox, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with PetBox, but have not received my item. What should I do?

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I have an issue with my order from PetBox, but they are not getting back to me. What can I do?