Frequently Asked Questions About Paper & Birch Design Co. | Handmade, Luxurious, Custom Gifts + More

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Our goal with Paper & Birch Design Co is to create nothing but luxury products that meet your needs. We strive to think outside the box with the goal of creating products you can’t find elsewhere. As makers we hope to create items you are proud to display in your home and or give as a gift to someone special.

Note: This website, Merchant Genius, is not affiliated with Paper & Birch Design Co. | Handmade, Luxurious, Custom Gifts + More. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

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I placed an order with Paper & Birch Design Co. | Handmade, Luxurious, Custom Gifts + More, but have not received my item. What should I do?

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I have an issue with my order from Paper & Birch Design Co. | Handmade, Luxurious, Custom Gifts + More, but they are not getting back to me. What can I do?