Frequently Asked Questions About The Our Mart

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Note: This website, Merchant Genius, is not affiliated with The Our Mart. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Our Mart, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Our Mart, but have not received my item. What should I do?

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I have an issue with my order from The Our Mart, but they are not getting back to me. What can I do?