Frequently Asked Questions About Ortus Collective

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Note: This website, Merchant Genius, is not affiliated with Ortus Collective. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Ortus Collective, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Ortus Collective, but have not received my item. What should I do?

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I have an issue with my order from Ortus Collective, but they are not getting back to me. What can I do?