Frequently Asked Questions About OptiShack

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Note: This website, Merchant Genius, is not affiliated with OptiShack. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of OptiShack, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with OptiShack, but have not received my item. What should I do?

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I have an issue with my order from OptiShack, but they are not getting back to me. What can I do?