Frequently Asked Questions About Open Dialogue

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Open Dialogue is a culturally-conscious retail space and label. Our aim is to educate and introduce the world’s best contemporary and streetwear brands to a highly engaged, and rapidly growing Southeast Asian market.

Note: This website, Merchant Genius, is not affiliated with Open Dialogue. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Open Dialogue, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Open Dialogue, but have not received my item. What should I do?

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I have an issue with my order from Open Dialogue, but they are not getting back to me. What can I do?