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Frequently Asked Questions About The Open Box

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The Open Box is a liquidation surplus store bringing you the best deals to your door.

Note: This website, Merchant Genius, is not affiliated with The Open Box. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Open Box, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Open Box, but have not received my item. What should I do?

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I have an issue with my order from The Open Box, but they are not getting back to me. What can I do?

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