Frequently Asked Questions About OnixShop

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Note: This website, Merchant Genius, is not affiliated with OnixShop. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of OnixShop, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with OnixShop, but have not received my item. What should I do?

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I have an issue with my order from OnixShop, but they are not getting back to me. What can I do?