Frequently Asked Questions About OMUSUBI

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Note: This website, Merchant Genius, is not affiliated with OMUSUBI. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of OMUSUBI, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with OMUSUBI, but have not received my item. What should I do?

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I have an issue with my order from OMUSUBI, but they are not getting back to me. What can I do?