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Frequently Asked Questions About Official Caribbean Gem

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Note: This website, Merchant Genius, is not affiliated with Official Caribbean Gem. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Official Caribbean Gem, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Official Caribbean Gem, but have not received my item. What should I do?

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I have an issue with my order from Official Caribbean Gem, but they are not getting back to me. What can I do?

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