Frequently Asked Questions About Ochún Travels

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Note: This website, Merchant Genius, is not affiliated with Ochún Travels. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Ochún Travels, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Ochún Travels, but have not received my item. What should I do?

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I have an issue with my order from Ochún Travels, but they are not getting back to me. What can I do?