Frequently Asked Questions About NewXEra

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Note: This website, Merchant Genius, is not affiliated with NewXEra. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of NewXEra, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with NewXEra, but have not received my item. What should I do?

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I have an issue with my order from NewXEra, but they are not getting back to me. What can I do?