Note: This website, Merchant Genius, is not affiliated with NewLumi. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.
I have never heard of NewLumi, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with NewLumi, but have not received my item. What should I do?
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I have an issue with my order from NewLumi, but they are not getting back to me. What can I do?
Note: This website, Merchant Genius, is not affiliated with New Lumi. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.