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Frequently Asked Questions About New Department Stores

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Note: This website, Merchant Genius, is not affiliated with New Department Stores. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of New Department Stores, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with New Department Stores, but have not received my item. What should I do?

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I have an issue with my order from New Department Stores, but they are not getting back to me. What can I do?

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