Frequently Asked Questions About New Brasil

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Note: This website, Merchant Genius, is not affiliated with New Brasil. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of New Brasil, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with New Brasil, but have not received my item. What should I do?

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I have an issue with my order from New Brasil, but they are not getting back to me. What can I do?