Frequently Asked Questions About Need

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A website where everything you need is, everything from backpacks to toothbrushes. If you need something for traveling or only to have at home, this is the place for you!

Note: This website, Merchant Genius, is not affiliated with Need. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Need, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Need, but have not received my item. What should I do?

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I have an issue with my order from Need, but they are not getting back to me. What can I do?