Frequently Asked Questions About Napalm Heart Factory

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Welcome all street-walkin’ cheetahs to the Napalm Heart Factory: a handmade jewellery and homewares store based in Adelaide, Australia. Rock’n’roll, nature-loving, cute, and tough designs for any mood, look, or subculture.

Note: This website, Merchant Genius, is not affiliated with Napalm Heart Factory. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Napalm Heart Factory, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Napalm Heart Factory, but have not received my item. What should I do?

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I have an issue with my order from Napalm Heart Factory, but they are not getting back to me. What can I do?