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Frequently Asked Questions About My Universal

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My Universal the store that got it all

Note: This website, Merchant Genius, is not affiliated with My Universal. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of My Universal, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with My Universal, but have not received my item. What should I do?

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I have an issue with my order from My Universal, but they are not getting back to me. What can I do?

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