Frequently Asked Questions About MTB Gear Online

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Note: This website, Merchant Genius, is not affiliated with MTB Gear Online. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of MTB Gear Online, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with MTB Gear Online, but have not received my item. What should I do?

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I have an issue with my order from MTB Gear Online, but they are not getting back to me. What can I do?