Frequently Asked Questions About Moon Fase

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Note: This website, Merchant Genius, is not affiliated with Moon Fase. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Moon Fase, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Moon Fase, but have not received my item. What should I do?

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I have an issue with my order from Moon Fase, but they are not getting back to me. What can I do?