Frequently Asked Questions About Sitio Oficial

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Note: This website, Merchant Genius, is not affiliated with Sitio Oficial. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Sitio Oficial, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Sitio Oficial, but have not received my item. What should I do?

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I have an issue with my order from Sitio Oficial, but they are not getting back to me. What can I do?